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Testimonial

Click2call Integration

 

Discover the Missing Internet Element…the Personal Touch!
Now Your Customers Can Connect With You With One Click!  

Add Vebsite’s Click2Call to your website and your visitors will be able to click on your click2call button and talk to a representative from your company just by entering the phone number of where they would like to be reached. Not only can your visitors speak with a live person, but based on where they are on your website, C2C will route your visitors to the appropriate department within you company!

One of the elements that have been missing on the internet, particularly in the e-commerce area is the ability to speak with a live person. For many website visitors, there is still a sense of emptiness at the other end of the line, and C2C can be a great tool for filling that emptiness, keeping your visitors informed, and creating more conversions!

Provide Immediate Assistance for Your Visitors!
For example, a visitor is looking at t-shirts and has a question as to the different types of t-shirts on a certain web page within your site. You visitor clicks on your C2C button and enters his or her phone number. A representative from your company within the clothing department immediately calls your visitor and answers any questions regarding the t-shirts that your visitor may have. Talking with a live person can help to “seal the deal.” If a potential customer has reservations about your product or service and can speak with a live person who will help to distill any reservations that your potential customer has, thereby converting your visitor into a new customer.


Testimionial


The minute your company representative accepts the C2C request, a call is automatically placed to your visitor. C2C then sends complete information about your visitors to your company representative such as: the webpage they’re on; how they arrived on your site; searches they have performed; and applications that they have started. Other information that is sent to your company representative is:

  • History
  • Transcripts
  • Account data
  • Other relevant information
Vebsite’s Three Types of Click2Call (CTC):
click2_call
  • VoIP (Voice over Internet Protocol) is using the computer to connect the call when your visitor clicks on the C2C hyperlink on your website.
  • Call-Back is when your visitor is required to enter their phone number after clicking on the C2C hyperlink, and your company representative calls the number to speak with your visitor.
  • Direct the online audience to your business phone whether you have a website or not by creating a custom ad that is displayed on Superpages.com and Vebsite’s network of partner sites.

Vebsite’s Click2Call Integration Benefits:

  • Seamless transfer from web to voice
  • Track sales and lead conversions
  • Pinpoint which search engines drive traffic to your website
  • Automated surveys
  • Interactive company directory
  • Monitor when your visitors change from your website to your phone sales channel
  • Boost conversion rates
  • Performs on a global scale
  • Business hours can be displayed
  • Visitors can schedule calls after office hours

 

Testimionial


 
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